Rhino House
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Privacy Policy

Our Commitment

Rhino House has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this Web site.

IP Address and Cookies

We use your internet protocol address to help diagnose problems with our server and to administer our website. We also use your internet protocol address to help identify you and your shopping cart.

Our website places “cookies” on your computer’s hard drive through your web browsers to keep track of your identity for the purposes of saving your shopping cart and saving your logged-in state so that you do not have to log in each time you visit our website. “Cookies” allow our website to recognize your computer when you access the website. If you would like to prevent the placement of cookies on your computer, or remove cookies from your computer, please access the “Help” portion of your browser or contact your browser provider. Please be advised that if you block or remove cookies from your computer, the website will not recognize your computer and you may not have access to all portions of the website.

Contact Information/Financial Information

Our website’s registration and order forms require users to provide us with contact information to establish subscription accounts and purchase services and products. Rhino House collects each user’s name, address, city, state, postal code, telephone number and e-mail address. Rhino House uses this information to contact the user regarding subscriptions, orders and administrative matters. New users must opt in to receive commercial communications and may opt out of receiving future commercial communications at any time (see “Anti-Spam Policy/Opt-out Choice” below).

Rhino House also stores the financial information entered by users, such as credit card numbers, purchase order numbers and related identification information. The financial information is only used to bill the user for products and services.

Rhino House does not rent, sell or exchange user information, and generally restricts access to user information to qualified Rhino House employees and agents. Rhino House may transmit a customer’s credit card data only to the appropriate credit card company and/or credit card payment processing company. Third parties who need access to Rhino House user information to provide operational or other support services are required by Rhino House to maintain high standards of security. Rhino House gathers only user information that is needed to administer its business and enhance and improve its services and products.

Rhino House may disclose a user’s contact or financial information if required to do so by law or in the good-faith belief that such disclosure is necessary to comply with an order of a court or government authority, or a subpoena. Rhino House may also disclose a user’s contact or financial information in the good-faith belief that such disclosure is necessary to protect Rhino House or the website, or enforce the applicable Terms and Conditions, in conjunction with an investigation or legal, equitable or administrative action or proceeding.

Rhino House may collect information on the services and products viewed by you on the website. Rhino House may use this information to customize your experience and suggest and offer you products according to your preferences. Rhino House may use this information to identify patterns and trends of use, but will only release or publish any such information in a manner that preserves your anonymity.

Rhino House may transfer part or all of your information in the case of a merger, acquisition, bankruptcy, or other sale of all or a portion of Rhino House’s assets or stock.

Links to Other Websites

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such Web sites. We do not share merchant information with these partners except in the normal course of business when it is necessary for the two companies to fulfill a customer request.

Site Intended for Use by Adults

This website is intended for use by adults. Rhino House does not knowingly collect or publish any information personally identifying any child under age 13. Children under age 13 should not access this website and should not post any information personally identifying themselves anywhere on the website, such as a chat room, forum, message board and/or news group.

Security

The security of this website and your information is of great importance to Rhino House. This website has reasonable security measures in place to protect the loss, misuse and alteration of your information under our control, but we make no assurances about our ability to prevent any such loss, misuse or alteration, and we shall have no liability to you or any third party from any loss, misuse or alteration. We do not warrant that your access to the website is completely secure.

You should promptly notify Rhino House if your account, user name or password have been lost or stolen. Rhino House will never ask you for your password. If you need a new user name and/or password, Rhino House will generate a new user name and password automatically through its computers and send it to your e-mail.

Anti-Spam Policy/Opt-out Choice

We are committed to providing users of this website with the choice to receive or not receive e-mails and/or other communications from Rhino House. We strive to comply with the CAN-SPAM Act. We only send commercial e-mails to new users who have requested or consented to receive e-mails about our services and products. We do not send unsolicited commercial e-mails (“spam”), buy or sell e-mail lists, or use purchased or harvested e-mail lists. We offer commercial e-mail recipients the opportunity to opt-out of further communications from Rhino House. If you would like to opt-out of receiving further newsletters, please send us an email to info@rhinohouse.com with a subject “opt-out”. In rare cases, we will however send you important emails regarding your account.

Changes to the Privacy Policy

Rhino House may change this Privacy Policy from time to time in its sole and absolute discretion. Please check this website regularly for changes. Substantive revisions to this Privacy Policy shall apply only prospectively.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at info@rhinohouse.com or call us at (800-886-9907).

Terms & Conditions

1. Contract

THIS IS A CONTRACT. PLEASE CAREFULLY READ THE FOLLOWING TERMS BEFORE ACCESSING RHINO HOUSE.COM BY ACCESSING THIS SITE . YOU ACCEPT AND AGREE TO ALL OF THE TERMS AND CONDITIONS IMPOSED IN THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS THE SITE.

BY USING RHINO HOUSE.COM’S SERVICE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THESE TERMS. YOU ALSO AGREE TO REVIEW THIS AGREEMENT PERIODICALLY TO BE AWARE OF MODIFICATIONS TO THE AGREEMENT, WHICH MODIFICATIONS RHINO HOUSE MAKE AT ANY TIME. YOUR CONTINUED USE OF THIS SITE WILL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF ANY MODIFIED AGREEMENT.

Access to and use of Rhino House’s Services and contents, whether accessed with or without payment are subject to the terms and conditions of this Agreement.

By subscribing to the Services or creating a User Account, you also agree to the provisions of the Rhino House Privacy Policy, available at www.rhinohouse.com/Terms.aspx (the "Privacy Policy"), which are all incorporated herein by reference. This Agreement and Privacy Policy include important legal information, including the exclusion of certain warranties and remedies. You are responsible for reviewing this Agreement and the Privacy Policy. The Rhino House Terms and Conditions and Privacy Policy may be amended from time to time without specific notice to you; however, if we amend these terms, we will post the revised Terms and Conditions or Privacy Policy on our Web site.

2. ACCOUNTS.

In order to obtain access to the Services, you must create a Rhino House account ("User Account") and pay the appropriate fees for access to the services you request. By creating a User Account, you represent and warrant the information you provide is accurate and complete. You may never use another's account or share your User Account with others. For example, an institution may not purchase a single user account and share that user account among multiple employees. You are responsible for maintaining the security of your password and are solely responsible for the activity that occurs on your User Account. If you believe your User Account has been breached or used in any unauthorized manner, you must notify a Rhino House representative immediately. Rhino House is not responsible for any damage or losses caused by unauthorized use of your User Account. You, however, may be responsible to Rhino House for any harm Rhino House incurs due to unauthorized use of your Rhino House User Account.

3. Subscription Fees.

Rhino House offers services on a subscription fee basis according to the pricing and payment schedule available at www.rhinohouse.com/Signup.aspx (the "Subscription Fees"). You agree to pay the Subscription Fees and any other charges incurred in connection with your User Account (including any applicable taxes) at the rates in effect when the charges were incurred. We will bill all charges automatically to your credit card, PayPal account or other payment method that Rhino House offers and you select. For any services billed by invoice, all payments are due net thirty (30) days from the date of the invoice.

You are responsible for any fees or charges incurred to access the Services through an Internet access provider or other third-party service. For example, the Services may include large video and photo files. You are responsible for payment of any bandwidth, data, or subscription charges you may incur from a service provider while utilizing the Services.

4. Personal Information.

When creating a User Account or using the Services, you will provide certain personal information to us ("User Information"). In addition to any provisions of our Privacy Policy, you agree that we may use your User Information to contact you regarding services we provide.

5. Proprietary Rights.

All videos, photos, training materials, content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to or included on the Site are protected under applicable copyright, trademark, patent or other proprietary (including but not limited to intellectual property) rights. The copying, modifying, distributing, transmitting, displaying, selling, licensing, using, publishing or creating derivative works by you of any such matters or any part of the Site, except as expressly allowed by the Agreement, is strictly prohibited. You do not acquire ownership rights to any Content or other materials viewed or downloaded through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.

6. Trademarks / Service Marks.

Rhino House’s, "stylized head" logo are trademarks and/or service marks of Rhino House. Other product and company names may be mentioned on the Site from time to time, which may be trademarks or service marks of their respective owners. These trademarks and/or service marks may not be reproduced without the express written consent of the respective trademark or service mark owner.

7. Term and Termination.

This agreement shall be in effect as of the date you create your User Account. The term of the Agreement for billing purposes shall begin as of the Subscription Date.

8. Termination by You.

You may terminate your User Account at any time by notifying us of your desire to terminate. After receiving notice from you, we will terminate your account before the Subscription Date for the next billing cycle for your Services. You will not receive a refund for any fees paid to Rhino House.

9. Termination by Rhino House.

Rhino House may terminate your User Account with or without cause and without notice when terminated for cause. If you believe your User Account has been terminated in error, contact Rhino House at info@rhinohouse.com. For example, Rhino House may terminate a User Account, if it determines you have provided others with access to Training Materials with your User Account. If it is determined by Rhino House, in its sole discretion, that your User Account was terminated in error, Rhino House will provide you with access to the Services at no charge for the period of time in which your User Account was terminated. This shall be the sole and exclusive remedy available to you for any termination in error. If Rhino House terminates your account for cause, determined at the sole discretion of Rhino House, you will not receive a refund for any Subscription Fees paid to Rhino House. If Rhino House terminates your User Account without cause, as determined by Rhino House in its discretion, Rhino House will provide you with a pro rata refund of payments made to you for the Services.

10. Limited License.

By subscribing to the Services, Rhino House grants you a limited, non-exclusive license to view the Reference Materials via the Rhino House web site. This license shall terminate immediately upon termination of your Services. Following termination of your User Account, you shall immediately destroy any Training Materials or other content obtained through the Services. The Training Materials are the sole and exclusive property of Rhino House or the respective creators of the Training Materials. Nothing herein grants you any ownership rights in the Training Materials.

You are not authorized to:

  • Share your User Account with others;
  • Allow more than one individual to access a User Account;
  • Copy, modify, distribute, capture, or save locally any of the Reference Materials;
  • remove any copyright or proprietary notice included on or in any Reference Materials;
  • Circumvent or attempt to circumvent any encryption, security code, or other protection used in connection with the Reference Materials;
  • Use the Services for any unlawful purposes;
  • Capture screen shots or screen-cast any of the Reference Materials; or
  • Make Reference Materials available to others in any format.

11. Warranty Disclaimer.

ALL Materials Rhino House Provides are PROVIDED "AS IS". RHINO HOUSE DOES NOT WARRANT THAT training materials or services provided in connection therewith WILL MEET YOUR REQUIREMENTS OR THAT THEIR OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT THE CONTENTS OF THE Training Materials ARE ACCURATE OR COMPLETE. RHINOHOUSE.COM MAKES NO WARRANTIES, EXPRESS, IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE RELATING TO THE Training Materials or related services, AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW.

12. Limitations on LIABILITY.

IN NO EVENT SHALL RHINO HOUSE.COM AND/OR ITS AFFILIATES, MEMBERS, agents, employees, LICENSORS OR SUPPLIERS BE LIABLE FOR ANY PUNITIVE, consequential, OR MULTIPLE DAMAGES OR LOST PROFITS OR OTHER SPECIAL, DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY DAMAGES RESULTING FROM LOSS OF BUSINESS ARISING OUT OF OR IN CONNECTION WITH THE Reference Materials or related services, EVEN IF RHINO HOUSE.COM HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGES WERE FORESEEABLE. in any event, Rhino House’s aggregate liability for any claim relating to the services shall be limited to the amount you have paid to Rhino House for the three months preceding any action filed.

13. Territorial Restrictions.

The Services may not be available in certain territories due to certain national or international restrictions. By utilizing or subscribing to the Services, you represent and warrant that you are authorized under all applicable laws to access the Services.

14. Indemnity.

You agree to defend, indemnify and hold harmless Rhino House, its managers, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your violation of this Agreement or Privacy Policy; (ii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iii) any claim that one of your User Submissions caused damage to a third party. This defense and indemnification obligation will survive termination of this Agreement and your use of the Services.

15. Governing Law and Jurisdiction.

This Agreement shall be governed and construed according to the laws of the state of California, United States of America. By using the Services, you consent to the exclusive jurisdiction of the state and federal courts in Toluca Lake, California. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

16. No Waiver.

No delay or failure to take action under this Agreement shall constitute waiver by Rhino House of any provision of this Agreement or prevent Rhino House from subsequently enforcing such provisions. The provisions of this Agreement are severable, and if any provision of this Agreement is determined to be invalid or unenforceable under any controlling body of law, such invalidity or non-enforceability shall not in any way affect the validity or enforceability of the remaining provisions.

Again, you are responsible for reviewing the Rhino House Terms and Conditions as well as the Rhino House Privacy Policy. If you do not agree to any of the terms above or the Terms and Conditions or Privacy Policy, do not proceed with use of the Rhino House web site, the Reference Materials and do not access the Services.

RHINO HOUSE POLICY

17. E-DOWNLOAD.

Rhino House e-download policy requires all e-download links must be completed within 3 days of original purchase date. E-Download link(s) are located in the Motion Tools page(s) and after 3 days, the link(s) expire and can no longer be reprocessed. Rhino House highly recommends you burn a backup copy, as e-downloads will not be reprocessed after 30 days from date of purchase. Please see #5: Proprietary Rights

18. REFUND.

Rhino House does not provide refunds on any membership plan due to the offering of the non-expiring free trial. Rhino House non-expiring free trial is made available so potential customers can test bandwidth, preview video clips and view all features of the video player platform prior to purchase. Customers may cancel membership at any time through their account. However, a refund is not provided and customer’s membership will not be renewed according to the originally chosen membership plan.

19. ACADEMIC DISCOUNT.

The commitment to education is a defining characteristic of Rhino House. Our team believes in our users and equally supports students, faculty and schools who strive for excellence. 

To receive the Educational discount, you must be a current student or a teacher.

During check out, please fill in your School name and Program information.

If you provide incorrect academic information, then we may cancel your account. 

20. TECHNICAL SUPPORT.

Technical Questions regarding Rhino House platform are answered through Rhino House Support System. All support emails are answered within 48 hours. Support emails received on holidays and weekends are answered within 48 hours of the following business day. To submit a support request, please go to www. Rhino House.com\support.

21. CONTACT INFORMATION.

For customer service questions e-mail Rhino House at info@rhinohouse.com All e-mails will be answered within 48 hours. E-mails sent during holidays and weekends will be answered within 48 hours of the following business day. To speak to a Rhino House representative regarding your Rhino House order, call (800) 886-9907 between the hours of 9:00AM -5:00PM Monday through Friday (PST). All messages received during holidays and weekends will be returned within 48 hours of the following business day.

© 2000-2014 Rhino House LLC
Terms & Conditions | Privacy Policy
Rhino House is not affiliated with Rhino Entertainment Company or any of its affiliates